Question 1

When is the best time to visit the Sundarbans?

Accepted Answer

October through March is the classic season — cool, dry, and best for tiger sightings. Monsoon (July–September) is greenest, quieter, and dramatic if you don't mind rain.

Question 2

How likely are we to see a tiger?

Accepted Answer

The Sundarbans is dense mangrove, so sightings are earned, not guaranteed. On average, about 25% of our multi-day expeditions get a direct sighting — but tracks, calls, and monkey warnings are constant.

Question 3

Are your boats safe?

Accepted Answer

Yes. Every launch is forest-department certified with life jackets, first-aid, and radio contact. Our boatmen have decades of delta experience.

Question 4

Do you handle Kolkata airport pickups?

Accepted Answer

Yes. Every package price includes pickup and drop-off from Kolkata airport or Sealdah railway station.

Question 5

What should I pack?

Accepted Answer

Neutral-coloured clothing, closed shoes, a hat, sunscreen, insect repellent, a light rain jacket in monsoon, and binoculars if you have them. We send a detailed packing list on confirmation.

Question 6

Can you accommodate dietary needs?

Accepted Answer

Absolutely. Vegan, Jain, gluten-free, and diabetic-friendly menus are all possible — just tell us in advance.

Question 7

What is your cancellation policy?

Accepted Answer

Full refund up to 21 days before travel; 50% between 20–7 days; non-refundable within 7 days. See our full policy on the Cancellation page.

Answers, honestly.